Choosing an IT support provider can be very important. With so many players in the market, the choices are confusing, and there are many factors to consider. We’ve created this guide to help you select a partner for your IT service and support.
We mention this first because it is by far the most important factor. Do you feel that this IT service and support provider truly understands your business?
You should be able to talk to IT services and support providers in purely business terms. In other words, you must be able to describe the problem you are having, or the result you are trying to achieve, without even referring to specific software, hardware, or technology. Your IT services and support partners should be able to build bridges between your expressed needs and the technical details of their solutions, and explain their proposals in terms you can … Read the rest